Product design question
How do you solve the traffic problem in Seattle?
- Microsoft
- Product design
- Hard
Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.
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What this question tests
Broad civic product design under an ambiguous prompt: can the candidate scope the problem and connect it back to a company's realistic role.
How to approach it
- Clarify scope with the interviewer: is this a general civic policy answer or specifically what Microsoft, as a Seattle-area employer, could build or fund.
- Identify the users: commuters, many of them Microsoft and tech employees, dealing with congestion on routes like SR-520 and I-405.
- Name root causes: heavy single-occupancy commuting tied to fixed office hours, and limited transit coverage to suburban tech campuses.
- Propose solutions within Microsoft's realistic influence: expanded flexible and remote work policies, subsidized transit or vanpool programs, and data sharing with city planners on commute patterns.
- Prioritize flexible work policy first since it is the lowest cost, fastest lever Microsoft directly controls.
- Define success as reduction in peak-hour single-occupancy trips among employees and average commute time.
What a strong answer includes
- Scopes the huge prompt down to what Microsoft can actually influence as an employer, rather than pretending to solve city-wide traffic alone.
- Names real Seattle-area corridors and dynamics (tech campus commuting, 520 corridor congestion) instead of generic traffic language.
- Picks the cheapest, fastest lever, flexible work policy, as the first recommendation before costlier infrastructure asks.
Common mistakes
- Answering as a city planner instead of tying the solution back to what the company can realistically do.
- Proposing only large infrastructure investments that are outside a single company's control or timeline.
Likely follow-up questions
- How would you measure whether flexible work policy actually reduced congestion?
- What would you do if the city was not willing to partner with Microsoft on this?
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More questions from Microsoft
Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 7: AI UX and human oversight: design for a system that is wrong sometimes
- Chapter 14: Get the job: the AI PM interview loop