Product design question

How should Yelp identify closed restaurants?

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What this question tests

Product improvement thinking with a data quality angle: can you design a system to detect stale listings without over relying on manual reports.

How to approach it

  1. State the problem: closed restaurants staying listed hurts user trust and wastes visits.
  2. List signals of closure: no new reviews or check ins for months, phone number disconnected, business hours never updated, and user reported closures.
  3. Combine passive signals (activity data) with active ones (a simple is this still open prompt to recent visitors) rather than relying on one source.
  4. Weight signals by reliability, since a single user report is weaker evidence than three independent reports plus no recent activity.
  5. Design the resolution flow: auto flag for review at a threshold, then verify before fully delisting to avoid wrongly closing an active business.
  6. Define success as time to detect a closure and false closure rate.

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