Strategy question
How would you decide whether or not to ship Reactions?
- Meta
- Strategy
- Medium
Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.
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What this question tests
Execution and decision-making: structuring a ship or no-ship decision using both quantitative and qualitative evidence.
How to approach it
- Clarify the context: Facebook Reactions, expanding the Like button into multiple emotional responses.
- Define the hypothesis being tested: richer reactions increase engagement and give better signal on content sentiment.
- Identify the metrics to review: usage rate of new reactions, overall engagement lift, and any negative signal like confusion or misuse.
- Weigh qualitative risks, such as reactions being used for bullying (e.g. 'angry' reacts on sensitive posts).
- Make a decision framework: ship if engagement and sentiment-data value outweigh measured negative-use risk, with a plan to monitor post-launch.
What a strong answer includes
- Names a concrete, real risk specific to this feature: reactions being weaponized on sensitive or personal posts.
- Balances quantitative lift (engagement) against qualitative harm (misuse), not just one dimension.
- Proposes an actual decision rule, like shipping with monitoring and a rollback plan versus shipping unconditionally.
- Uses an assumed metric, e.g. requiring reaction usage above 5 percent of posts to justify the added complexity.
Common mistakes
- Deciding based only on engagement numbers and ignoring potential misuse or harm.
- Giving a yes or no answer with no decision framework.
- Not proposing any post-launch monitoring plan.
Likely follow-up questions
- How would you monitor for misuse after shipping?
- What would make you roll this feature back after launch?
- How would you weigh a small engagement lift against a real risk of misuse?
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Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 9: Prove it paid off: outcomes, economics, and pricing
- Chapter 14: Get the job: the AI PM interview loop