Product design question
How would you design a washing machine for blind people?
- PharmEasy
- Product design
- Medium
Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.
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What this question tests
Accessible product design: designing a common household appliance for users who cannot rely on visual interfaces.
How to approach it
- Identify the core needs of a blind user: selecting the right cycle, confirming settings without reading a screen, and knowing when the cycle is done.
- Design for non-visual input: tactile buttons with distinct shapes or braille labels instead of a flat touchscreen.
- Design for non-visual feedback: audio cues confirming each setting selected and a spoken or distinct chime when the cycle finishes.
- Consider integration with existing accessibility tools, like compatibility with a smartphone screen reader for advanced settings.
- Define success as successful independent cycle completion rate among blind users in usability testing.
What a strong answer includes
- Replaces the default touchscreen assumption with tactile and audio feedback as the primary interface, not an add-on.
- Names a concrete mechanism, like distinct tactile bumps per cycle button and a spoken confirmation of the selected setting.
- Considers smartphone integration for more complex settings, leveraging existing accessibility infrastructure like VoiceOver.
- Uses an assumed metric, e.g. targeting 95 percent successful independent cycle completion in usability testing.
Common mistakes
- Designing a standard touchscreen interface with only minor tweaks for accessibility.
- Ignoring feedback for cycle completion, leaving the user unsure when the wash is done.
- Not testing with actual blind users before finalizing the design.
Likely follow-up questions
- How would you test this design with actual blind users?
- How would you handle error states, like an unbalanced load, non-visually?
- How would you balance this design with the needs of sighted users of the same product?
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More questions from PharmEasy
Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 7: AI UX and human oversight: design for a system that is wrong sometimes
- Chapter 14: Get the job: the AI PM interview loop