Strategy question

How would you grow revenue on Yelp for Business?

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What this question tests

Revenue growth strategy for a B2B advertising and subscription product, balancing customer value against monetization pressure.

How to approach it

  1. Clarify the current revenue mix, subscription tiers for business profile features versus advertising and lead generation products.
  2. Identify growth levers, upselling free business listing owners to paid tiers, and increasing ad spend from existing advertisers.
  3. Diagnose the biggest opportunity, likely converting the large base of free business profiles, since paid conversion typically has more headroom than raising prices on existing payers.
  4. Propose a mechanism, showing businesses concrete ROI data, e.g. profile views or leads generated, to justify upgrading to a paid tier.
  5. Consider a self-service ad product for small businesses who cannot afford a sales-led enterprise deal.
  6. Define success metrics, free-to-paid conversion rate and ad revenue per active business account.

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