Product design question

How would you improve the Drafts feature of your mail client?

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What this question tests

Tests focused, incremental product improvement thinking on a narrow, well-defined feature.

How to approach it

  1. Identify the pain point: drafts pile up unsent, get lost, or are hard to resume with the original context.
  2. Segment users who draft-and-forget from those who draft intentionally to send later.
  3. Propose stale-draft nudges, prompting to send, discard or snooze after roughly 7 days.
  4. Add smart sorting by most-recently-edited rather than most-recently-created, and one-tap resume context.
  5. Define success as a reduction in drafts older than 30 days and an increase in draft-to-sent conversion rate.

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