Product design question

How would you improve throughput of an airport by 100%?

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What this question tests

Tests ambitious operational product thinking: identifying the true bottleneck in a complex system to hit an aggressive throughput target.

How to approach it

  1. Break airport throughput into stages: check in, security screening, boarding, and gate turnaround time between flights.
  2. Identify the likely biggest bottleneck, typically security screening, since it is the most time and resource constrained single chokepoint.
  3. Propose a targeted intervention, such as expanding biometric pre cleared lanes and parallelizing screening lanes rather than uniformly speeding up every stage.
  4. Address the aggressive scale of the goal, noting that doubling throughput likely requires structural changes, not just incremental tweaks.
  5. Define success: passengers processed per hour at the bottleneck stage, tracked against the doubling target.
  6. State the assumption about which stage you identified as the primary constraint, since the interviewer may push back.

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