Product design question
How would you improve Waze as a PM?
Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.
Start a mock interview on this question · Mock interview from a job description
What this question tests
Product sense focused on a specific, high-frequency pain point in a navigation app.
How to approach it
- Pick a specific user segment, like daily commuters who rely on Waze for real-time traffic and hazard alerts.
- Identify a concrete pain point: crowdsourced hazard reports (police, accidents) can be stale or unreliable in low-traffic areas.
- Prioritize improving report freshness and confidence scoring over adding new social features.
- Propose a solution: weight reports by recency and reporter density, and show a confidence indicator so users can judge reliability.
- Define success metrics: reduction in false-alert complaints and increase in route deviation based on alerts (a sign users trust them).
What a strong answer includes
- Names a specific, real Waze weakness, stale crowdsourced reports in low-density areas, not a generic 'add more features.'
- Proposes a concrete mechanism, confidence scoring based on recency and reporter count, that's technically implementable.
- Gives an illustrative metric, e.g. cutting stale-alert complaints by 25%, marked as an assumption.
- Considers the trade-off of adding visual complexity (confidence indicators) to an already busy map interface.
Common mistakes
- Proposing unrelated features like social sharing instead of addressing core reliability.
- Ignoring that Waze's core value is trust in real-time, crowdsourced data.
Likely follow-up questions
- How would you incentivize more reports in low-density areas?
- How would you validate that confidence scoring actually improves trust?
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Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 7: AI UX and human oversight: design for a system that is wrong sometimes
- Chapter 14: Get the job: the AI PM interview loop