Strategy question

How would you increase the revenue of Google Maps?

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What this question tests

Monetization strategy for a widely-used free product without alienating users.

How to approach it

  1. Clarify current revenue sources: local business ads and platform API fees for developers embedding the product.
  2. Break into levers: grow ad inventory, grow API or platform usage-based revenue, and premium consumer features.
  3. Pick 1 to 2 levers to prioritize, e.g. expanding local business promoted placements given high commercial-intent traffic.
  4. Flag the risk of over-monetizing ads and hurting the core navigation experience.
  5. Define success as ad revenue per session without a drop in navigation completion rate.
  6. Note the tradeoff between ad density and usability.

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