AI & Technical question
How would you measure the quality of AI-generated research from Claygent?
- Clay
- AI & Technical
- Medium
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What this question tests
Tests AI evaluation design for judging the quality of open ended, agentic research output rather than a simple factual answer.
How to approach it
- Define quality dimensions specifically for research output: factual accuracy, completeness relative to what was asked, and correct sourcing of the information provided.
- Build a test set of real research tasks with known correct or verifiable answers, covering the range of tasks users actually ask Claygent to perform.
- Score using a mix of automated checks, like verifying a returned fact against a trusted source, and human review for judgment heavy dimensions like completeness.
- Track failure modes separately: distinguish a wrong answer from a right answer with no source, since both are quality problems but need different fixes.
- Add a real world proxy: track how often users manually correct or discard Claygent's output, as a signal that complements the structured evaluation.
- Confirm with the interviewer whether the evaluation should focus on one data type, like firmographic research, or general open ended research quality across many task types.
What a strong answer includes
- Separates accuracy, completeness, and sourcing as distinct quality dimensions rather than a single blended quality score that hides which aspect is actually weak.
- Builds a real test set with verifiable answers rather than relying purely on subjective human impressions of quality.
- Distinguishes a wrong answer from an unsourced answer as different failure modes, since each points to a different underlying fix.
- Adds a real world usage proxy, like manual correction rate, to complement structured evaluation with a signal drawn from actual production usage.
Common mistakes
- Using a single blended quality score that does not reveal whether the weakness is accuracy, completeness, or sourcing.
- Relying only on human judgment without any verifiable test set, making evaluation inconsistent and hard to track over time.
- No real world usage signal, evaluating quality purely offline without checking whether it matches what users experience in production.
Likely follow-up questions
- How would you build a verifiable test set for open ended research tasks at scale?
- What would you do if accuracy was high but completeness was consistently weak?
- How would you weight sourcing quality against raw factual correctness in an overall score?
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Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 1: Foundations: the model and the decisions it forces on you
- Chapter 8: Evals: define good and make the number defensible
- Chapter 6: Agents and agentic architecture