Strategy question
If Google wants to start charging for a single product it owns, which would it be and why?
- Strategy
- Hard
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What this question tests
Strategic prioritization across a large portfolio, weighing revenue potential against user backlash risk.
How to approach it
- List candidate products: Search, Maps, Photos, and Docs, since these are widely used and currently free.
- Rule out Search immediately, since charging for it would collapse the ad-based core business model.
- Weigh Google Photos, since unlimited free storage was already scaled back, showing some willingness to charge there.
- Consider Maps for business-focused paid tiers, like advanced navigation for fleets, rather than charging consumers.
- Recommend Google Photos storage as the strongest candidate since users already tolerate storage tiers on other platforms like iCloud.
- Define success as paid conversion rate among heavy storage users without a large user exodus to competitors.
What a strong answer includes
- Explicitly rules out Search first and explains why, showing understanding of Google's core ad business.
- Picks Photos and grounds the choice in a real precedent, the earlier move away from unlimited free storage.
- Notes user tolerance for storage tiers already exists via iCloud and Dropbox, reducing backlash risk.
- States a concrete risk, users switching to iCloud, and proposes monitoring churn to competitors as a guardrail.
Common mistakes
- Picking Search or Gmail without acknowledging the business model risk of alienating the core ad product.
- Giving no reasoning for the elimination of other candidates.
Likely follow-up questions
- How would you price this tier to avoid a mass user backlash?
- What would you do if users just moved their photos to a competitor?
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Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 9: Prove it paid off: outcomes, economics, and pricing
- Chapter 14: Get the job: the AI PM interview loop