Strategy question

If you are the product manager for new user registration at Facebook, and user research comes to you with a suggestion to remove picture requirement, how would you decide what to do?

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What this question tests

Product judgment under a trust/safety tradeoff: can you weigh a friction-reducing suggestion against its impact on platform integrity (fake accounts, catfishing).

How to approach it

  1. Clarify why the picture requirement exists: it likely helps reduce fake accounts and catfishing, supporting the 'real identity' norm on Facebook.
  2. Weigh the tradeoff: removing it likely increases signup completion (less friction) but may increase fake/low-trust accounts.
  3. Ask what data exists: current signup drop-off attributable to the photo step, and the fake-account rate among users who skip such steps in other flows.
  4. Propose a middle path: make the photo optional at signup but required or nudged before certain trust-sensitive actions (e.g. friend requests, messaging).
  5. Recommend testing: A/B test the change on a subset, measuring both completion rate and downstream fake-account/report rate.
  6. Decide based on data, not opinion, stating what threshold would make you keep or reject the change.

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