Strategy question

If you were the PM for the Windows phone, how would you make it successful?

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What this question tests

Tests strategic reasoning about a real historical platform failure, requiring the candidate to diagnose the actual root cause before proposing a fix.

How to approach it

  1. Diagnose the real root cause: Windows Phone's core problem was the app-gap, developers didn't build apps for a platform with a small user base, and the small user base persisted because key apps were missing.
  2. Recognize this as a two-sided platform chicken-and-egg problem, not primarily a hardware or design issue, since Windows Phone's design was often well-reviewed.
  3. Propose breaking the cycle from the developer side: aggressive developer incentives and simplified cross-platform porting tools to lower the cost of building for Windows Phone.
  4. Propose a parallel consumer-side wedge: deep integration with Microsoft's existing enterprise and Office ecosystem as a differentiated reason to choose the platform despite fewer consumer apps.
  5. Define success as flagship app parity with iOS and Android within a set timeframe, and market share growth specifically among enterprise and Office-using customers.

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