Product design question

Imagine you are the PM for Starlink (SpaceX has introduced satellites to provide accessible internet through satellite). How would you design the product to get maximum acquisition?

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What this question tests

Tests product design for acquisition in a hardware dependent, high cost product with a specific underserved audience.

How to approach it

  1. Define the target early users: rural and remote households currently underserved by cable or fiber internet.
  2. Identify the acquisition barriers: high upfront hardware cost, install complexity, and low awareness in target regions.
  3. Propose acquisition levers: financing or leasing the dish to lower upfront cost, and partnerships with rural ISPs or local retailers for install support.
  4. Address awareness: local community demonstrations and referral incentives in underserved areas where word of mouth carries weight.
  5. Define success: net new subscriber sign ups in underserved zip codes and self install completion rate.
  6. Confirm with the interviewer whether the focus is US rural households or global, less connected regions.

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