Product design question

It is post COVID and employees need to come back to the office. How would you design a system for employees to book desks?

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What this question tests

Whether you can design an internal tool balancing employee flexibility against a real operational constraint, capacity.

How to approach it

  1. Clarify scope: booking individual desks in a hybrid office, versus meeting rooms or full-floor capacity, and set that boundary.
  2. Identify user segments: employees wanting flexibility and proximity to teammates, and facilities teams needing to manage capacity and cleaning.
  3. Surface the key tension: employees want to sit near their team, but capacity limits mean not everyone gets first choice every day.
  4. Prioritize team-proximity-aware booking, since sitting near teammates matters more to adoption than any other single factor.
  5. Propose a concrete flow: book a desk near your team for a chosen day, with a waitlist and auto-suggestion of nearby open desks.
  6. Define success metrics: booking-to-attendance rate and desk utilization, with a guardrail on employees unable to sit near their team.

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