Product design question

Take a grocery app - what would be the features you would suggest?

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What this question tests

Feature prioritization for a defined product category, checking whether you can propose features tied to actual grocery shopping pain points rather than a generic feature list.

How to approach it

  1. Define the user: a busy household shopper balancing budget, freshness, and time, distinguishing them from a bulk or specialty shopper.
  2. Identify top pain points: unclear produce freshness before delivery, forgetting recurring staples, and difficulty substituting out-of-stock items.
  3. Prioritize substitution handling first, since out-of-stock substitutions are the most common cause of grocery delivery dissatisfaction.
  4. Propose features: a smart substitution preference setting learned from past choices, a recurring staples list with one-tap reorder, and photo confirmation of produce quality before checkout.
  5. Sequence delivery: substitution preferences first since it directly reduces complaints, staples reorder second to build habit, produce photos last as a trust-building layer.
  6. Define success as reduced substitution-related complaints and increased reorder rate for staples.

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