Product design question

The State of Hawaii wants to ensure that travelers coming in follow the COVID guidelines like social distancing, etc. and to enforce the guidelines. Design a product to address this.

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What this question tests

Product design under real public-health and policy constraints, with explicit attention to privacy and data retention.

How to approach it

  1. Clarify the goal: ensure travelers follow guidelines, testing or vaccination proof and social distancing, as a condition of entry, grounded in real programs like Hawaii's Safe Travels.
  2. Identify the users: travelers needing a simple compliance process, and state health officials needing verification and enforcement capability.
  3. Prioritize the entry-verification step first, the highest-leverage checkpoint, test results or vaccination proof before or at arrival.
  4. Propose a digital health pass, QR-code based, submitted pre-arrival and verified at the airport, similar to the actual real-world system.
  5. Address privacy explicitly: minimize data retention, use verification tokens rather than storing full medical records centrally, and set clear deletion timelines.
  6. Define success as compliance verification rate at entry and a reduction in manual, error-prone paper-based checks.

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