Product design question

We are in the year 2050, and the concept of the driverless car has been perfected. What future problems might Uber face, and how can they be addressed?

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What this question tests

Whether the candidate can think ahead strategically about how a core technology shift changes a company's competitive position and business model.

How to approach it

  1. State the premise clearly: driverless technology removes the driver as both a cost center and a differentiator, changing Uber's competitive dynamics.
  2. Identify new problems: driver-facing challenges (recruitment, earnings, satisfaction) disappear, but fleet ownership, maintenance, and vehicle utilization become new core problems.
  3. Identify competitive risk: car manufacturers (Tesla, Waymo) could operate their own fleets directly, disintermediating Uber's marketplace role entirely.
  4. Propose a strategic response: Uber shifts from a driver marketplace to a fleet operations and demand-routing platform, or partners with manufacturers rather than competing with them.
  5. Name the key risk: if Uber doesn't own the technology or the fleet, its main remaining value is the demand-side brand and app, which is a much thinner moat.

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