Strategy question

What are the top 3 headwinds and tailwinds for e-commerce?

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What this question tests

Strategic market analysis: identifying structural forces shaping a major industry and their business implications.

How to approach it

  1. State the interpretation: cover global e-commerce broadly, then note company-specific angles if relevant.
  2. Name three tailwinds, such as rising mobile penetration, improved logistics, and growth of social commerce.
  3. Name three headwinds, such as rising customer acquisition costs, tightening privacy rules, and margin pressure from returns.
  4. For each, briefly explain the business impact, like CAC growth squeezing smaller retailers' profitability.
  5. Tie the analysis back to a recommendation, such as where a company should invest given these forces.

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