Strategy question

What is the difference between a product and a solution? In what scenarios would one of these make sense for your business as a product manager?

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What this question tests

Conceptual clarity: distinguishing product-level thinking from solution-level thinking and applying it to real decisions.

How to approach it

  1. Define a product as something built to serve an ongoing user need, versus a solution as a fix to one specific problem.
  2. Give a concrete example: a CRM is a product, while a one-off script to dedupe contact records is a solution.
  3. Explain when a solution makes sense: urgent, narrow, one-time problems where building a full product would be wasteful.
  4. Explain when a product makes sense: a recurring need across many users that justifies ongoing investment.
  5. Note that solutions sometimes evolve into products once a need proves recurring and broad.

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