Product design question
What parameters will you take into consideration while designing a recommendation engine for Netflix?
Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.
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What this question tests
Technical and product understanding of recommendation systems, checking you know the real inputs and tradeoffs, not just 'AI picks good shows'.
How to approach it
- Clarify the objective the recommendation engine should optimize for, such as watch time, completion rate, or long-term retention, since these can conflict.
- List input signals: explicit signals like ratings and watchlist adds, and implicit signals like watch history, completion rate, and time of day.
- Consider content-based features, genre, cast, and metadata, alongside collaborative filtering based on similar users' behavior.
- Address cold start, both for new users with no history and new content with no engagement data yet.
- Discuss diversity and exploration, ensuring recommendations do not over-narrow into a filter bubble that reduces long-term satisfaction.
- Mention evaluation, proposing offline metrics like precision and recall alongside online A/B testing on watch time and retention.
What a strong answer includes
- Distinguishes optimizing for short-term watch time versus long-term retention explicitly, noting these can produce different, sometimes conflicting recommendations.
- Names both content-based and collaborative filtering approaches and explains why a hybrid handles cold start better than either alone.
- Addresses filter bubble risk directly, proposing a diversity or exploration mechanism to avoid narrowing recommendations too much over time.
- Proposes a concrete evaluation plan, combining an offline metric with an online A/B test on retention, not just accuracy.
Common mistakes
- Treating this as a purely technical ML question with no product framing of what to optimize for.
- Ignoring cold start for new users or new content entirely.
- Not mentioning diversity or filter bubble risk at all.
Likely follow-up questions
- How would you handle cold start for a brand-new piece of content with no watch history?
- How would you detect if recommendations were creating a filter bubble?
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Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 7: AI UX and human oversight: design for a system that is wrong sometimes
- Chapter 14: Get the job: the AI PM interview loop