Strategy question

Why did Instagram remove the like count on posts?

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What this question tests

Understanding of a real product decision driven by user wellbeing over raw engagement metrics.

How to approach it

  1. Context: like counts were widely reported to drive social comparison and anxiety, especially among younger users (common knowledge context).
  2. Explain the tradeoff: like counts are a strong engagement and validation loop, but at a cost to user mental health and platform trust.
  3. Explain the strategic logic: removing public like counts reduces pressure to perform for likes, potentially improving authentic posting behavior.
  4. Note the business risk accepted: engagement per post might dip short term, but user trust and long-term retention were prioritized instead.
  5. Mention it was tested as an option rather than a blanket removal, giving users some control.
  6. Tie to outcome: a signal that platforms are willing to trade some engagement metrics for user wellbeing and brand trust.

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