Strategy question
Why does Starbucks sometimes have coffee shops on both sides of the road?
- Strategy
- Easy
Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.
Start a mock interview on this question · Mock interview from a job description
What this question tests
Business and market reasoning about retail location strategy and cannibalization trade-offs.
How to approach it
- Reframe the question: Starbucks isn't simply duplicating stores, it's segmenting demand by direction of travel and convenience.
- Explain the commuter logic: placing stores on both sides of a busy road avoids forcing drivers to cross traffic, capturing both morning and evening commute flows.
- Consider real estate economics: high foot traffic corridors can support more than one location without meaningfully cannibalizing sales if total demand is large enough.
- Note brand strategy: dense store presence increases visibility and convenience, reinforcing habitual purchase behavior over competitors.
- Acknowledge the trade-off: some cannibalization is likely accepted as a cost of maximizing total market capture and defending against competitors entering the same corridor.
What a strong answer includes
- Names the commuter/traffic-direction logic specifically, which is the real, well-documented reason behind this pattern.
- Explains that Starbucks accepts some self-cannibalization deliberately to defend market share against competitors and convenience stores.
- Uses a concrete example, e.g. a rush-hour commuter not wanting to make a left turn across traffic, to ground the reasoning.
- Connects the decision to a broader density strategy of maximizing habitual, convenience-driven purchases.
Common mistakes
- Dismissing the question as illogical without engaging with the real strategic reasoning.
- Ignoring the deliberate trade-off between cannibalization and market share defense.
Likely follow-up questions
- How would you decide when store density has gone too far?
- How would you measure cannibalization between two nearby stores?
More strategy questions
- Google Keep is a free product to save, share notes etc. How would you make it a subscription product & monetize it?Google · Strategy · Hard
- With an unlimited network bandwidth what would you build?Google · Strategy · Hard
- Strategize and implement omni-channel initiatives to improve customer LTV for Walmart.Shopify · Strategy · Hard
- Should Google launch a TV service?Google · Strategy · Hard
- Your company has been able to digitize smell, how will you launch this new service?Google · Strategy · Hard
- What should Airbnb's strategy be during the COVID-19 pandemic?Google · Strategy · Hard
More questions from Google
Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 9: Prove it paid off: outcomes, economics, and pricing
- Chapter 14: Get the job: the AI PM interview loop