Strategy question

You and your team have a year to make Shopify the best platform for new sellers by helping them sell products. What can you do in 6 months to solve this problem?

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What this question tests

Tests strategic prioritization under a time constraint: picking the highest-leverage 6-month bet toward a year-long goal.

How to approach it

  1. Define 'best platform for new sellers' concretely: likely time-to-first-sale, a strong predictor of retention.
  2. Identify the current biggest drop-off: setup friction (store design, inventory, payments) before the first sale.
  3. Assess Shopify's advantage: a strong app and theme ecosystem, though overwhelming choice can slow new sellers.
  4. Recommend the 6-month priority: a guided setup flow using templates and default integrations.
  5. Sequence it before broader features like advanced marketing tools, which don't matter without a first sale.
  6. Define success as the percentage of new sellers reaching a first sale within 30 days, versus baseline.

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