Product design question

You are a PM at Google. Design a feature for a product meant for a completely blind person.

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What this question tests

Accessible design thinking for a blind user specifically, checking whether you can pick one concrete product and design around non-visual interaction end to end.

How to approach it

  1. Clarify scope: pick one Google product to focus on, for example Google Maps, since a blind-first redesign needs depth in one area rather than breadth.
  2. Define the user's core need: independent, safe navigation without relying on visual cues like street signs or map orientation.
  3. Identify current gaps: turn-by-turn audio exists, but nuanced cues like curb cuts, crosswalk signals, and obstacle warnings are missing.
  4. Prioritize safety-critical audio cues, like upcoming crosswalks and street crossings, over convenience features like restaurant recommendations.
  5. Propose a feature: detailed audio cues combining GPS with crowd-sourced accessibility data, such as marking sidewalks with obstacles or missing curb cuts.
  6. Define success as reduced navigation errors and increased self-reported confidence navigating unfamiliar routes among blind users.

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