Product design question
You are a PM at Microsoft Health AI. Open AI has launched ChatGPT Health. How would you build a Product to compete?
- Microsoft
- Product design
- Hard
Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.
Start a mock interview on this question · Mock interview from a job description
What this question tests
Whether the candidate can define a differentiated health AI product against a well funded competitor, balancing utility with clinical safety and trust.
How to approach it
- Clarify the target user: consumers with chronic conditions, or clinicians using Copilot in Microsoft's enterprise health stack.
- Identify Microsoft's advantage: Azure's hospital and EHR relationships versus OpenAI's consumer distribution.
- Name pain points ChatGPT Health likely leaves unsolved for enterprise buyers: data governance, HIPAA, EHR integration, liability.
- Propose an assistant embedded in clinical workflows via Azure Health Data Services, not a standalone consumer chatbot.
- Define success as clinician adoption or documentation time saved, not just engagement.
- Confirm with the interviewer whether this targets enterprise health systems or direct to consumer.
What a strong answer includes
- Leads with Microsoft's enterprise health system relationships and Azure compliance instead of out featuring ChatGPT.
- Picks a narrow wedge, such as clinical documentation, where trust and integration matter more than raw model quality.
- Proposes a guardrail metric like clinician reviewed error rate on AI suggestions, given the safety stakes.
Common mistakes
- Designing a consumer symptom checker clone of ChatGPT Health instead of leveraging Microsoft's enterprise position.
- Ignoring regulatory and liability constraints central to any health AI product.
Likely follow-up questions
- How would you handle a case where the AI gives an incorrect health recommendation?
- Would you go direct to consumer or through health systems first, and why?
More product design questions
- How would you improve Outlook for the use case when people get overwhelmed by number of emails received after returning from a vacation?Microsoft · Product design · Medium
- How would you improve Microsoft Teams?Microsoft · Product design · Easy
- Design a loyalty program for a search engine that's competing with Google & Bing.Google · Product design · Hard
- How would you improve Microsoft OneNote?Microsoft · Product design · Easy
- How would you improve the MS Teams search functionality as a Search PM at Microsoft Teams?Microsoft · Product design · Medium
- How would you design a car sharing platform like Uber for disabled people?Lyft · Product design · Hard
More questions from Microsoft
Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 7: AI UX and human oversight: design for a system that is wrong sometimes
- Chapter 14: Get the job: the AI PM interview loop