Product design question
You are a Product Manager for the health ministry of India. Design a product for the efficient availability check and distribution of covid resources.
- Intuit
- Product design
- Hard
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What this question tests
Tests product design for a high-stakes public health crisis at national scale, requiring careful prioritization given real infrastructure constraints.
How to approach it
- Scope the problem: real-time visibility into scarce resources, hospital beds, oxygen and vaccines, and getting that information to citizens who need it urgently.
- Segment on citizens searching for resources during an active emergency versus hospitals and suppliers who need to report availability.
- Identify the pain point: information was scattered across social media and word of mouth during India's real COVID crisis, leading to panic and resource misallocation.
- Design a centralized, verified resource availability map with real-time hospital and supplier reporting, plus a low-bandwidth SMS or basic-phone fallback given uneven internet access.
- Define success as reduced average time to locate a needed resource, and verified-listing accuracy versus unverified crowdsourced information.
What a strong answer includes
- Grounds the design in the real documented crisis, scattered resource information during India's COVID wave, rather than a generic health-app answer.
- Addresses India's real infrastructure constraint, uneven internet access, with a low-bandwidth SMS fallback.
- Prioritizes verification, correctly identifying misinformation and unverified listings as a life-or-death risk in this context.
Common mistakes
- Assuming universal smartphone and internet access, ignoring India's real connectivity gaps.
- Ignoring the verification problem, which risks life-threatening misinformation if resource listings are inaccurate.
Likely follow-up questions
- How would you verify resource availability in real time at hospitals with limited staff?
- How would you prevent hoarding or gaming of the reporting system?
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Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 7: AI UX and human oversight: design for a system that is wrong sometimes
- Chapter 14: Get the job: the AI PM interview loop