Strategy question

You are an online travel portal. What will be your strategy during the Covid-19 pandemic?

Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.

What this question tests

Crisis strategy under demand collapse, testing whether the candidate can pivot a business model rather than just cutting costs.

Confirm the starting position: an online travel portal facing a sharp, sudden drop in bookings due to the pandemic.
Assess what demand remains: domestic travel, essential travel, and eventual pent up leisure demand once restrictions ease.
Prioritize near term survival: flexible cancellation policies and cash flow management to retain customer trust.
Propose a pivot: shift marketing and inventory toward domestic and drive to destinations that remain in demand.
Plan for recovery: build flexible booking features that reduce risk perception once demand returns.
Define success with booking recovery rate by segment and customer trust indicators like cancellation dispute rate.

Distinguishes near term survival tactics from a longer term recovery plan, rather than one flat response.
Identifies a real remaining demand pocket, domestic travel, as the pivot point instead of waiting passively.
Proposes flexible cancellation policy as a concrete trust building lever, a real tactic travel companies used.
Sets recovery specific metrics, booking recovery by segment, to track the return of demand over time.

Proposes only cost cutting with no plan to capture the demand that still exists.
Ignores customer trust and cancellation flexibility, which were central to travel bookings during the pandemic.

How would you decide when to shift marketing spend back toward international travel?
How would you manage supplier relationships, like hotels, during the downturn?
What metric would tell you the recovery has genuinely begun?