Product design question

You have to design a robot with no screen. What is it, and how will it be designed?

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What this question tests

Ambiguous product design skill: defining a target user and use case from scratch, then designing an interaction model without a screen.

How to approach it

  1. Ask the interviewer to confirm the setting, home, office, or public space, since that drives the use case.
  2. Pick a user and job to be done, for example a home assistant robot that helps an elderly person with daily reminders and light tasks.
  3. List pain points: elderly users often struggle with small screens and app navigation, so voice and physical gesture are the natural interface.
  4. Design the interaction model: voice as primary input and output, plus simple light and sound cues for status such as listening, busy, or error.
  5. Address failure modes: what happens when voice recognition fails or the room is noisy, using a physical button as fallback.
  6. Define success as reduction in missed medication reminders and user reported ease of use.

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