Product design question

You provide Wi-Fi services at international airports with the first 30 minutes free and paid plans afterward. How you would improve the product?

Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.

What this question tests

Product improvement thinking for a freemium hardware-adjacent service with a clear conversion funnel from free to paid.

Clarify the users: business travelers who value speed, leisure travelers who are price sensitive, and airport staff or airlines as partners.
Map the current funnel: free 30 minutes, then a paywall, and identify where drop-off likely happens.
Identify pain points, such as the paywall appearing without warning or coverage being spotty near gates.
Propose improvements: a countdown warning before the free period ends, tiered pricing (1 hour vs. full-day vs. multi-airport pass), and partnerships with airline loyalty programs for free upgrades.
Prioritize the change most likely to lift conversion without hurting the free-tier experience that builds trust.
Define a success metric, such as paid conversion rate or average session length past the free window.

Identifies a concrete friction point, like an abrupt cutoff, and fixes it with a clear warning and one-tap upgrade.
Proposes segmented pricing, such as a day pass for travelers with layovers versus a short paid block for quick users.
Considers a loyalty or airline partnership angle since airport Wi-Fi has a natural B2B2C structure.
Notes that free tier quality (speed, reliability) must stay strong since it is the trial for paid.
Gives an assumption-based estimate of what percent of free users might convert with a smoother upgrade flow.

Suggesting to remove the free tier entirely without weighing brand and airport-contract implications.
Ignoring that airports often mandate the free-Wi-Fi minimum by contract.

Chapters of the AI PM course that teach what this question tests.