Product design question

Anthropic wants one account and one wallet across Claude subscriptions and the API. Define the MVP user journey from first signup to first production invoice, including the account model, plan or wallet behavior, and migration path for existing users. What tradeoffs would you make to maximize activation without creating unacceptable billing or identity risk?

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What this question tests

Ability to design an account and billing unification MVP with a clean migration path and a clear activation versus risk tradeoff.

How to approach it

  1. Define the account model: a single identity that can hold both a subscription, Claude.ai, and a wallet based balance, API usage, rather than two disconnected account types.
  2. Map the MVP user journey: signup creates one account, the user can add a subscription, fund a wallet, or both, and usage across both draws from the appropriate balance without requiring a second signup.
  3. Define plan and wallet interaction rules for the MVP simply, for example subscription covers Claude.ai usage while API usage draws from the wallet, deferring more complex blended billing to later.
  4. Design the migration path for existing separate subscription and API accounts, defaulting to a prompted, opt in merge rather than a forced silent migration, to avoid billing surprises.
  5. Address identity risk by requiring re authentication or verification before merging accounts with different payment methods or billing history.
  6. State the tradeoff: an opt in migration is slower to reach full unification but far lower risk than an automatic merge that could double bill or misattribute usage.

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