Estimation question
Estimate the market size of an online flight insurance business in the US.
- SoFi
- Estimation
- Medium
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What this question tests
Market sizing with a TAM-SAM-SOM approach: can you narrow a broad category (insurance) into a specific, defensible addressable market estimate.
How to approach it
- Define the market: US domestic flight passengers who could purchase optional flight-specific insurance (delay/cancellation coverage), not broader travel insurance.
- Estimate total US domestic flight passengers per year (state a plausible figure as assumption) as the top of the funnel.
- Estimate attach rate: the percentage of passengers who would actually opt to buy standalone flight insurance, which is typically a small minority given many already have some protection via credit cards.
- Estimate average price per policy based on comparable existing travel insurance products.
- Multiply passengers x attach rate x price to get an annual market size estimate, clearly separating TAM (all passengers), SAM (addressable via this channel), and SOM (realistic near-term capture).
- State the biggest uncertainty: the attach rate assumption, since it's the hardest number to estimate without real data.
What a strong answer includes
- Structures the estimate as TAM/SAM/SOM explicitly, showing a disciplined market-sizing framework rather than one flat number.
- Uses a low, realistic attach rate assumption, correctly recognizing most travelers don't buy standalone insurance products.
- Ties the price assumption to comparable existing insurance products instead of guessing arbitrarily.
- Flags attach rate as the single biggest source of uncertainty, showing awareness of which assumption matters most.
Common mistakes
- Sizing the whole US flying population as the addressable market without discounting for realistic attach rate.
- Not separating TAM from a realistic near-term SOM, presenting an inflated market size as the answer.
Likely follow-up questions
- How would you validate the attach rate assumption before committing to build this?
- How would this market size change if bundled automatically into ticket purchase versus sold as an opt-in add-on?
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Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 2: Data fluency: SQL, logs, and reading the truth yourself
- Chapter 9: Prove it paid off: outcomes, economics, and pricing
- Chapter 14: Get the job: the AI PM interview loop