Product design question
How do you help a B2B travel platform to expand their business?
- Product design
- Hard
Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.
Start a mock interview on this question · Mock interview from a job description
What this question tests
Growth strategy for a B2B platform, understanding a two-sided marketplace's supply and demand dynamics in travel.
How to approach it
- Clarify the business model, is this a B2B travel booking platform for agencies, or a supplier marketplace connecting hotels and tour operators.
- Identify the core growth levers, expanding supplier or inventory breadth, growing the buyer base of travel agencies or corporate clients, and improving transaction efficiency.
- Diagnose the current bottleneck, e.g. limited inventory in key markets or slow onboarding for new agency partners.
- Propose a supply-side fix, faster supplier onboarding and API integrations with major inventory providers to widen selection.
- Propose a demand-side fix, dedicated account management or self-service tools for smaller agencies who cannot justify a sales-led approach.
- Define success metrics, gross booking value growth and supplier or buyer retention rate.
What a strong answer includes
- Explicitly frames this as a two-sided marketplace problem, addressing both supply and demand rather than only one side.
- Identifies a plausible specific bottleneck, e.g. slow supplier onboarding, rather than a vague 'grow the business' answer.
- Proposes tiered go to market, sales-led for large accounts and self-service for smaller ones, matching effort to account value.
- Sets a marketplace-appropriate metric, gross booking value and retention, not just sign-ups.
Common mistakes
- Ignoring the two-sided nature of a B2B marketplace and addressing only one side.
- Proposing generic growth tactics without identifying a specific current bottleneck.
- Not defining any metric tied to actual transaction volume.
Likely follow-up questions
- Which side of the marketplace would you prioritize first, supply or demand.
- How would you measure marketplace liquidity.
- How would you onboard new suppliers faster.
More product design questions
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- You are a PM at Flipkart. The company has decided to increase the userbase of age >60 years on the platform. What will you do?Flipkart · Product design · Hard
- Develop a seller score algorithm for Walmart Marketplace.Walmart · Product design · Hard
- Design an application launching in the US marketplace that enables patients to find doctors.Meta · Product design · Hard
Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 7: AI UX and human oversight: design for a system that is wrong sometimes
- Chapter 14: Get the job: the AI PM interview loop