Product design question

How would you create a P2P used appliances lending platform?

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What this question tests

Marketplace design skill: can you solve the trust and logistics problems specific to peer to peer lending of physical appliances.

How to approach it

  1. Define users: lenders with idle appliances, like a drill or a pressure washer, and borrowers who need one occasionally.
  2. Identify the core pain points: trust that the item works and is returned undamaged, and the hassle of pickup or delivery.
  3. Prioritize trust first, since without it neither side will transact, ahead of discovery or pricing.
  4. Design the solution: verified listings with condition photos, a deposit held until return, and ratings tied to real identity.
  5. Address logistics with a simple local pickup flow first rather than building delivery infrastructure at launch.
  6. Define success as completed lends without disputes and repeat lending rate.

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