Product design question
How would you design a consumer application for a scooter sharing business?
Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.
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What this question tests
Product design for a new micromobility category, addressing discovery, safety, and payment friction.
How to approach it
- Clarify the user: someone needing a short trip, often under 2 miles, who wants speed over a car or transit.
- Identify pain points: finding a nearby available scooter, understanding pricing, and safety concerns around helmets and traffic.
- Prioritize discovery and trust, since an empty map or confusing pricing kills adoption before the first ride.
- Propose a map showing real time scooter locations and battery level, with transparent per minute pricing shown before unlock.
- Add a safety onboarding flow with local riding rules and a helmet reminder for first time users.
- Define success as ride completion rate and repeat usage within 30 days of first ride.
What a strong answer includes
- Leads with discovery and pricing transparency, the two biggest drop off points before a scooter ride even starts.
- Addresses safety directly with onboarding, acknowledging scooter injury risk as a real adoption barrier.
- Gives an illustrative number, e.g. assumes 30 percent of app opens do not convert to a ride due to unclear pricing.
- Considers city regulation, noting the app should respect designated parking zones to avoid municipal bans.
Common mistakes
- Ignoring safety and city regulation, which are core constraints in the scooter sharing business.
- Designing generic map and unlock flows without addressing pricing transparency as a conversion blocker.
- No metric for repeat usage, focusing only on first ride conversion.
Likely follow-up questions
- How would you handle city regulations on parking and speed limits?
- What would you do to reduce injury risk?
- How would you price to balance availability and profitability?
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Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 7: AI UX and human oversight: design for a system that is wrong sometimes
- Chapter 14: Get the job: the AI PM interview loop