Product design question

How would you design a last-mile delivery solution using autonomous vehicle technology?

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What this question tests

Tests product design for a technically constrained, safety-critical logistics problem, matching AV capability to a realistic use case.

How to approach it

  1. Clarify scope: sidewalk robots versus full-size autonomous vans, and confirm delivery type with the interviewer.
  2. Identify the core constraint: current AV tech is strongest in controlled, low-speed, mapped environments.
  3. Pick a realistic beachhead: a suburban, low-traffic delivery zone with wide streets, not dense urban cores first.
  4. Design the handoff: since AVs can't walk to a doorstep, use a secure on-vehicle locker with PIN-based access.
  5. Prioritize safety and reliability metrics over speed in the pilot phase, given regulatory scrutiny on AVs.
  6. Define success as autonomous delivery completion rate without human intervention, and pickup satisfaction.

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