Product design question

How would you improve customer experience with the Walmart mobile app?

Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.

What this question tests

Tests prioritization of a concrete UX improvement for a mass-market retail app, tied to a measurable, Walmart-specific pain point.

Clarify which journey, in-store pickup, delivery, or browsing, since Walmart's app serves several.
Identify the pain point: Walmart's huge stores make locating items hard for in-store shoppers using the app as a companion.
Segment users into in-store shoppers and online-only or delivery shoppers, since the fix targets the former.
Propose an in-app aisle locator tied to the shopping list, using existing store map data.
Prioritize this over cosmetic UI polish because it addresses a documented top complaint.
Define success as reduced in-store time and higher app usage during store visits.

Picks a Walmart-specific pain point, giant stores and item findability, instead of a generic improve-the-UI answer.
Ties the feature to Walmart's omnichannel strategy, the app as connective tissue between online and thousands of stores.
Uses illustrative numbers as an assumption: assume in-store app usage lifts basket size by 10%.
Notes the cost is manageable since store map data already exists for pickup features.

Proposing generic app polish like colors or fonts with no tie to Walmart's customer base.
Ignoring the in-store use case, which is central to Walmart unlike pure e-commerce apps.
Not defining a success metric.

Chapters of the AI PM course that teach what this question tests.