Product design question

How would you improve video calling on Messenger?

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What this question tests

Product improvement for a core communication feature, identifying and fixing a specific, common quality or usability issue.

How to approach it

  1. Identify a specific video calling pain point, such as call quality degradation on poor networks or difficulty adding participants mid call.
  2. Prioritize the highest impact fix, likely adaptive quality that gracefully degrades video before dropping the call entirely on weak connections.
  3. Propose a concrete improvement, such as automatic bandwidth detection with a fallback to audio only rather than a frozen or dropped call.
  4. Explain why this matters, since call reliability directly affects whether users trust Messenger for important calls.
  5. Define a success metric, such as reduced call drop rate or increased average call duration.

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