Metrics question

You are a PM at Amazon and are responsible for the search feature. You have been asked to decide how many search results should be displayed on a single page when searching on Amazon. How would you go about it?

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What this question tests

Whether the candidate can reason through a UX and performance tradeoff using data and experimentation rather than intuition alone.

How to approach it

  1. Clarify the goal: balance conversion (finding the right product fast) against page load performance and cognitive overload from too many results.
  2. Identify relevant metrics: click-through rate by result position, conversion rate, page load time, and pagination or infinite-scroll engagement.
  3. Consider device and context differences: mobile users likely need fewer results per screen than desktop users due to screen size and load time sensitivity.
  4. Propose testing a few options (for example 24, 48, 60 per page) via an A/B test rather than picking a number by intuition.
  5. Define the decision metric as conversion rate and time-to-purchase, with page load time as a hard guardrail.

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