Product design question

You work for Uber and you need to increase your revenue. How would you proceed?

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What this question tests

Strategic revenue-growth thinking for a marketplace business, requiring the candidate to identify and prioritize specific levers rather than a vague 'grow revenue' answer.

How to approach it

  1. Break revenue into its components: number of rides, average fare per ride, and take rate, to identify which lever offers the most realistic near-term upside.
  2. Evaluate demand-side levers: increasing ride frequency among existing riders via loyalty incentives, or expanding into underpenetrated markets or use cases like intercity or package delivery.
  3. Evaluate supply-side levers: improving driver utilization (reducing idle time) to support more rides without needing more drivers, directly improving unit economics.
  4. Evaluate monetization levers: dynamic pricing optimization and ancillary revenue, like in-app advertising or premium ride tiers.
  5. Prioritize one or two levers with the clearest near-term impact, e.g. driver-utilization improvements plus targeted loyalty incentives, and define success as revenue per active rider and driver utilization rate.

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