Product design question

Build a product on Meta that helps users find handymen.

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What this question tests

0 to 1 product design on an existing platform, specifically building a trusted local-services marketplace inside Meta's ecosystem.

How to approach it

  1. Clarify which Meta surface this lives in: Facebook Marketplace, a new tab, or Groups-based discovery.
  2. Define the two sides: homeowners needing repairs and handymen wanting local leads, similar to existing Facebook Marketplace Services.
  3. Identify the core pain point: trust, since homeowners cannot easily verify a stranger's skill or reliability.
  4. Design the flow: post a job with photos, get matched or browse nearby handymen with ratings and past-job photos, message and book in-app.
  5. Add trust mechanisms: verified reviews tied to real Facebook profiles, response-time badges, and optional background-check flags.
  6. Define success metrics, such as job-completion rate and repeat bookings, and a monetization angle like a lead fee or subscription for pros.

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