Product design question

Consider you are assigned to find the best Sort option for product list pages. How would you solve this problem?

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What this question tests

Product design and experimentation thinking for a seemingly simple but high-impact ranking feature.

How to approach it

  1. Clarify the goal, is the current default sort suboptimal for conversion, relevance, or both, and for which product categories.
  2. Identify sort options users need, price, customer rating, relevance or best match, and newest arrivals, since different shopping intents need different defaults.
  3. Analyze current behavior, which sort options users manually switch to most often, signaling the default may be wrong for many.
  4. Propose a smarter default, a relevance-based 'Best Match' blending rating, price competitiveness, and past conversion data, rather than a single static field.
  5. Test the hypothesis, an A/B test comparing the new default sort against the current one on conversion rate and bounce rate.
  6. Define success metrics, click-through rate on the first page of results and overall category conversion rate.

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