Product design question
Give an example of a badly designed product.
Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.
Start a mock interview on this question · Mock interview from a job description
What this question tests
Product sense for identifying real usability failures and articulating the specific user harm, not just personal taste.
How to approach it
- Pick a specific, real product example rather than a hypothetical one.
- State who the user is and the specific task they were trying to complete.
- Explain the specific design failure, for example a confusing checkout flow or a hidden setting causing repeated error.
- Explain the consequence, lost conversions, wasted time, or frustration leading to churn.
- Propose what a better design would do differently, tying back to the same user and task.
What a strong answer includes
- Names a concrete, well known example, for example a multi step account deletion flow buried in settings, and explains why it hurts trust.
- Ties the failure to a measurable business cost, higher support tickets or lower satisfaction, not just it is ugly.
- Proposes a specific fix, a single clear cancellation button with an optional retention offer, rather than vague simplification.
Common mistakes
- Picking an example based only on visual taste with no functional harm.
- No specific proposed fix.
- Overly generic example that could apply to almost any app.
Likely follow-up questions
- How would you prioritize fixing this against other roadmap items?
- What metric would prove your fix actually worked?
More product design questions
- How would you go about designing a new location sharing app for Google?Google · Product design · Medium
- How would you improve Twitter?PayPal · Product design · Easy
- How would you improve Uber?PayPal · Product design · Easy
- Create a smartphone for a 6-year-old.Adobe · Product design · Medium
- What is your favorite product? Why?PayPal · Product design · Easy
- How would you improve Spotify?Spotify · Product design · Easy
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Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 7: AI UX and human oversight: design for a system that is wrong sometimes
- Chapter 14: Get the job: the AI PM interview loop