Product design question
Design a Facebook product for organ donation.
- Meta
- Product design
- Hard
Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.
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What this question tests
Product design for a sensitive, high-stakes social good use case requiring careful trust and consent design.
How to approach it
- Define the user: people considering registering as organ donors, who often lack a simple, trusted, low-friction way to do so and share their decision.
- Identify the pain point: organ donor registration is fragmented by state or country, and awareness of the need is low.
- Prioritize a simple registration and awareness flow over a complex social campaign, since the core barrier is friction and awareness, not willingness.
- Design a feature: an opt-in profile status (similar to Facebook's real 2012 organ donor status feature) linking to the official state or national registry.
- Add a social awareness layer: optional sharing of donor status to normalize the decision among friends, carefully designed to avoid pressure or stigma.
- Define success metrics: registrations initiated through the feature and completion rate at the official registry.
What a strong answer includes
- References the real precedent, Facebook's actual organ donor status feature, showing grounded product knowledge.
- Distinguishes registration completion (the real outcome) from just status sharing (a vanity metric), correctly prioritizing the former.
- Gives an illustrative metric, e.g. a measurable spike in state registry sign-ups following launch, marked as an assumption based on the real feature's known effect.
- Addresses sensitivity directly, designing the sharing feature to be optional and non-pressuring given the personal nature of the decision.
Common mistakes
- Focusing only on social sharing virality without connecting it to actual registry completion.
- Ignoring the emotional sensitivity of the topic and designing something that feels performative or pressuring.
Likely follow-up questions
- How would you measure actual registry completions, not just social shares?
- How would you handle the emotional sensitivity of this topic in the design?
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Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 7: AI UX and human oversight: design for a system that is wrong sometimes
- Chapter 14: Get the job: the AI PM interview loop