Product design question

Design a product for borrowing and lending money on Facebook.

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What this question tests

Whether the candidate can identify a defensible fintech niche within a social platform, addressing trust as the primary design constraint.

How to approach it

  1. Define the user: friends and family lending small amounts informally, a use case already happening off-platform via cash or bank transfer apps.
  2. Name the pain point: informal loans between friends lack a clear record, creating awkwardness or disputes over repayment.
  3. Prioritize trust and clarity over speed: a simple agreement flow (amount, repayment date, optional reminder) tied to a real Facebook identity, not anonymous lending.
  4. Propose a focused feature: a lending agreement tool integrated with Messenger, with automated repayment reminders and a clear shared record for both parties.
  5. Define success as completed loans with on-time repayment rate, and reduced disputes reported by users, and name the key risk, regulatory complexity around lending.

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