Product design question
Design a product that's part of the current Facebook app and helps hospitals with their medical donation needs.
- Meta
- Product design
- Hard
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What this question tests
Product design for a mission-driven feature within an existing platform, checking whether you can build trust and logistics into a sensitive, high-stakes donation use case.
How to approach it
- Define the users: hospitals with specific, urgent medical donation needs, like blood or medical supplies, and Facebook users willing to help but needing a trusted, easy way to do so.
- Identify the core requirement: trust and verification are critical, since a donation platform tied to hospitals must prevent fraud and ensure legitimacy of posted needs.
- Prioritize verified hospital accounts and specific, time-bound needs over generic fundraising, building on Facebook's existing Fundraisers infrastructure where relevant.
- Propose a design: a verified hospital partner program where only authenticated medical institutions can post specific needs, like blood type shortages, surfaced to nearby users based on location and relevant donor eligibility.
- Address logistics: integrate with existing donation coordination systems, like blood bank scheduling, rather than trying to build medical logistics infrastructure from scratch.
- Define success as fulfillment rate of posted medical needs and reduced average time to fulfill urgent requests.
What a strong answer includes
- Prioritizes hospital verification as the foundational trust mechanism, essential for any donation feature tied to medical institutions.
- Builds on existing Facebook infrastructure, Fundraisers, rather than proposing an entirely new donation system from scratch.
- Ties success to fulfillment rate and time-to-fulfill, metrics that reflect the feature's real-world impact on hospital needs.
Common mistakes
- Designing a generic donation feature without addressing the critical need for hospital verification to prevent fraud.
- Trying to build full medical logistics infrastructure instead of integrating with existing systems hospitals already use.
Likely follow-up questions
- How would you verify hospital legitimacy at scale across many regions?
- How would you handle urgent, time-sensitive needs differently from ongoing donation drives?
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Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 7: AI UX and human oversight: design for a system that is wrong sometimes
- Chapter 14: Get the job: the AI PM interview loop