Product design question

Design a product to find a doctor during the pandemic.

Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.

What this question tests

Product design under urgency and public-health constraints: designing for trust, speed, and access during a crisis.

Clarify the user: someone with pandemic-related symptoms needing care quickly, distinct from routine appointment booking.
Identify constraints unique to the pandemic: overloaded urgent care, need for triage, and risk of in-person exposure.
Design the core flow: symptom triage, then matching to telehealth or in-person care based on severity and location.
Address trust and access, like insurance verification and support for uninsured users via low-cost options.
Define success as time from symptom entry to connecting with a doctor, and completed visit rate.

Builds triage logic upfront so mild cases get telehealth and severe cases get routed to urgent in-person care.
Addresses access explicitly, proposing a low-cost or free tier for uninsured users during a crisis.
Names a concrete metric, e.g. median time-to-doctor under 30 minutes, as the core success measure.
Considers real-time capacity data from providers to avoid recommending overloaded clinics.

Designing a generic doctor-search tool with no pandemic-specific triage or urgency handling.
Ignoring access and cost barriers for uninsured or low-income users.
Not accounting for provider capacity constraints during a surge.

Chapters of the AI PM course that teach what this question tests.