Product design question

Design a product to help find new doctors.

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What this question tests

Tests core product design fundamentals: identifying the user, the pain point, and a prioritized solution for a trust-sensitive search problem.

How to approach it

  1. Pick a user: someone who just moved or lost insurance coverage and needs a new primary care doctor.
  2. Identify the core pain: not knowing which doctors accept their insurance with real availability, beyond star ratings.
  3. List candidates: insurance-filtered search, verified availability, review authenticity.
  4. Prioritize insurance-network filtering first, since mismatched insurance is the top reason bookings are abandoned.
  5. Design the flow: user enters insurance plan and specialty, ranked results show only verified in-network doctors with open slots.
  6. Define success as completed bookings per search session, not just searches performed.

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