Product design question

Design a tool for a community.

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What this question tests

Open-ended product design: can the candidate scope 'a community' down to a specific group with a real coordination need.

How to approach it

  1. Ask the interviewer to confirm or pick a specific community, for example local parent groups organizing school carpools.
  2. Identify the users: community members who need to coordinate, share resources, and build trust with people they mostly do not know well.
  3. Name the pain point: existing group chats get noisy and buried, making it hard to find or trust time-sensitive coordination like carpool requests.
  4. Design a solution: a structured request board within the community (for example a carpool request with pickup time and location) instead of unstructured chat messages.
  5. Add a trust layer: verified membership tied to the school or neighborhood, so requests carry more credibility than an anonymous post.
  6. Define success as request fulfillment rate and reduction in unanswered coordination posts.

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