Product design question

Design a video chat app for families to stay in touch.

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What this question tests

Product design for an easy, well trodden use case, testing whether the candidate can still find a differentiated, specific angle.

Identify the user: extended families, often spanning tech-comfortable younger members and less tech-savvy older relatives, wanting to stay in touch.
Name the pain point: existing video chat apps require the least tech-savvy family member (often an elderly grandparent) to successfully initiate or answer a call, which is a common failure point.
Design around that constraint: default to auto-answer or one-tap answer for trusted family contacts, minimizing steps for the least tech-savvy user.
Add a differentiator: scheduled or recurring family video calls (like a standing Sunday dinner call) that both sides can join with minimal setup each time.
Prioritize the simplified answering flow first, since call failure due to a confused elderly user is the most common real world breakdown point.
Define success as call completion rate (started calls that connect successfully) and repeat usage among older family members specifically.

Identifies the actual, specific failure mode in this well known category, elderly users struggling to answer calls, rather than a generic feature list.
Proposes a concrete UX mechanism, one-tap or auto-answer for trusted contacts, directly targeting that failure mode.
Segments success by the harder user group, older family members, rather than reporting an aggregate metric that hides their struggle.

Treating this as a solved problem and proposing only cosmetic differentiation like filters or backgrounds.
Ignoring the specific tech comfort gap between generations within one family, which is the real design challenge.

Chapters of the AI PM course that teach what this question tests.